Roofing Edgbaston, Fascias & Soffits, Guttering, Roofers In Edgbaston: The team at NO ROGUE TRADERS HERE consider ourselves to be very lucky. The majority of the people with whom we deal – both consumers and traders – are honest and earnest and just trying to get the job done. That’s because before any business joins us they are required to agree to an in depth investigation of their financial, business, personal and professional history. Once we are certain everything is above board we pass the case over to Trading Standards who conduct their own investigations and have the final say about who we accept as members.
So if you source your Roofing Edgbaston, Fascias & Soffits, Guttering, Roofers In Edgbaston through NO ROGUE TRADERS HERE you can be pretty sure that everything will go swimmingly! However, just like it’s wise to have car insurance in case of an accident – no matter how careful and skilled a driver you may be – it’s also important to have a contingency plan in case things go wrong – no matter how unlikely that may seem. Here is ours –
– If you are unhappy with work that has been done for you by one of our traders have a good chat about it.
– If Step 1 hasn’t provided satisfactory results we’d suggest you put your complaint in writing and send it to the headquarters or registered address of the business with whom you’ve been dealing.
– OK – Steps 1 and 2 haven’t resolved the issue so now you need to get in touch with NO ROGUE TRADERS HERE. We will promise to acknowledge your complaint within 24 hours of receiving it and then make every effort to resolve it within 14 days.
NO ROGUE TRADERS HERE will investigate the complaint and strive to solve it to everyone’s satisfaction. If those involved disagree with us and the job is valued at less than £5000 the issue will be passed over to Trading Standards to conduct their own investigation and hopefully the problem can be solved.
All the traders on our books – including roofers in Edgbaston – have agreed to this procedure, so even if problems crop up along the way we have ways of dealing with them.
Don’t Get Caught Out. Call Our Helpline On 0800 233 5000
Or Register HERE To Join NO ROGUE TRADERS HERE
Start Using Trading Standards Passed Traders Today!