Rating the people who come around to do your conservatory, or the law firm who have just handled your case, or even the children’s entertainer who did your child’s last birthday, is very important indeed; perhaps more important than you might first imagine.
Why is it important to rate professionals on No Rogue Traders Here?
Did you hire a professional based on a rating on this site? If the answer is yes then you probably have a good idea why this is an important feature of the sire. It doesn’t matter if you didn’t use this feature to hire a professional however. There are new professionals joining all the time and some of them have yet to be rated. This doesn’t mean you shouldn’t hire them though; they have all been through our comprehensive checks without a problem, so they are already as trustworthy as they are likely to get.
However, if they have no ratings this is an even better reason to rate the professionals you do hire from our site. We need to promote good practice and eradicate Rogue Traders and the only way to do this is to tell each other who the good ones are.
What can be written in the ratings?
You need to tell other site users anything you believe they need to know in order to get your professional more work and to make sure the other users get the professional they need. This is more of a community of people who believe in quality of service rather than any ordinary business directory so your input is very important indeed.
There are several things you can comment on:
- Time Keeping
- Politeness and attitude
- Price
- Reliability
- Level of expertise – how competent did you feel the professional you hired was?
Did they stick to their quoted price and their estimated completion date, and if not did they explain fully how the plan was forced to be altered?
We are sure you can think of many other things to add to this section and this is indeed what we are looking for. During the website’s infancy we need to rely on you the consumer to guide us in the right direction about what you need feedback on. Over the coming months we are certain that you will all have very valuable and (hopefully) positive things to say about the professionals who advertise on our website.
You’re in safe hands
Please remember that we would like to remain as positive as possible about the professionals that appear on our website, and also remember that they have all been extensively checked. Your comments will become a valuable resource to tell other consumers why they should hire any particular professional and not a list of negative rants and moans about the poor service you have received; this type of criticism will be dealt with very seriously and any business found not to be following our code of conduct will be struck off the site without question, unless the matter can be resolved amicably.
If there is anything negative to say about the professionals on our site (and we choose the word “professionals” very carefully) then it will more than likely be a rare occurrence that has probably happened for a good, genuine reason. The professionals you see on our website will not have anything hidden away that we don’t know about, and any poor workmanship that has been reported to trading standards will be made available to us. We do not include traders or professionals who do not pass our comprehensive checks.
