Builders In Solihull
Whenever anyone wants to use the services of a tradesperson, they check different directories and choose the one they find most suitable. The only problem with this method is that most directories do not check the eligibility of the traders before mentioning their names. Therefore, people are unable to know whether the trader is capable and honest. They just hope that they will not be cheated and get quality work.
However, more and more unscrupulous traders are cheating people. They do not deliver good quality work but still charge over the odds. We believe that there should be a middleman who will ensure that both sides are happy and satisfied. In the past, people were mostly honest, and there was no need for a company like ours.
Consumer Protection Service
Now, the world has completely changed. Most people are looking for ways to earn quick money, and they are ready to scam people. Most people choose to trust no one, but when it comes to traders, they have to trust someone. Our company is here to help people so they don’t get scammed by unscrupulous tradespeople. A company like ours has become an absolute necessity in this era.
Therefore, we appoint home improvement tradespeople only after they have passed our tests and requirements, which are mentioned below:
- Traders have to be passed by Trading Standards.
- They are checked for bankruptcy and credit worthiness.
- They are interviewed face to face.
- Their identity is checked by asking them to provide documents such as their driving license and passport.
- Their past records are also checked, such as previous companies, directorships.
- They adhere to our professional code of conduct.
- Their trader’s license and public liability insurances are checked annually.
- They should have trading experience of at least 12 months.
However, our tests and checking processes do not end here. We now see if they can walk the walk. Our system records the work they do and our staff takes direct feedback from the customers. We also check that our approved tradespeople comply with all the trading laws.